Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: 8/28/2025

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • • Create an account or subscribe to our services
  • • Contact us through our support channels
  • • Subscribe to our newsletter or promotional emails
  • • Participate in surveys or feedback forms

Technical Information

We automatically collect certain technical information when you use our services:

  • • IP address and device information
  • • Browser type and version
  • • Usage patterns and preferences
  • • Log files and analytics data

2. How We Use Your Information

Service Provision

  • • Provide and maintain our IPTV services
  • • Process payments and subscriptions
  • • Authenticate and secure user accounts
  • • Deliver customer support

Service Improvement

  • • Analyze usage patterns and preferences
  • • Improve our platform and services
  • • Develop new features and content
  • • Conduct research and analytics

3. Information Sharing and Disclosure

We Do Not Sell Your Data

SA-IPTV does not sell, trade, or rent your personal information to third parties for marketing purposes.

Limited Sharing Scenarios:

Service Providers

Trusted third-party service providers who assist in operating our platform

Legal Requirements

When required by law, court order, or government regulations

Business Transfers

In case of merger, acquisition, or sale of business assets

4. Data Security

We implement industry-standard security measures to protect your personal information:

Technical Safeguards

  • • SSL/TLS encryption for data transmission
  • • Secure data storage and backup systems
  • • Regular security audits and updates
  • • Access controls and authentication

Operational Safeguards

  • • Limited access to personal data
  • • Employee training on data protection
  • • Incident response procedures
  • • Regular security monitoring

5. Your Rights and Choices

Data Subject Rights

  • • Access: Request copies of your personal data
  • • Rectification: Correct inaccurate information
  • • Erasure: Request deletion of your data
  • • Portability: Receive your data in a usable format
  • • Restriction: Limit how we process your data
  • • Objection: Object to certain data processing

Communication Preferences

You can control how we communicate with you:

  • • Unsubscribe from marketing emails at any time
  • • Update your communication preferences in your account settings
  • • Contact our support team to modify your preferences

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

🍪

Essential Cookies

Required for basic website functionality

📊

Analytics Cookies

Help us understand how you use our site

🎯

Preference Cookies

Remember your settings and preferences

7. Data Retention

We retain your personal information only as long as necessary to:

  • • Provide our services to you
  • • Comply with legal obligations
  • • Resolve disputes and enforce agreements
  • • Improve our services and user experience

When personal information is no longer needed, we securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

Safeguards Include:

  • • Adequacy decisions by regulatory authorities
  • • Standard contractual clauses
  • • Binding corporate rules

Your Rights:

  • • Request information about transfers
  • • Obtain copies of safeguards
  • • Lodge complaints with authorities

9. Children's Privacy

Age Restrictions

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We Will Notify You:

  • • By email for significant changes
  • • Through our website banner
  • • In your account dashboard

Your Continued Use:

Continued use of our services after policy updates constitutes acceptance of the revised terms.

11. Contact Information

Questions About This Policy?

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Contact Methods:

📧privacy@sa-iptv.io
🌐sa-iptv.io/contact
⏰24/7 Support Available

Response Time:

Privacy Requests: Within 30 days
General Inquiries: Within 48 hours
Urgent Issues: Within 24 hours